updated 03-29-2008:

There is another website that called us "exploitive" in charging for something that should be free and called Apple "...negligence can be read as cluelessness or as arrogance" as well.

Unfortunately, we have a business to run and time is precious, and the world is not free to us. We have to pay to keep our business up, where the other website is hosted free to him. Companies survive on being the first and that enables Apple to come up with great products like the recent iPhone. If Apple or other companies in general release things for free with no protection, we'd never have Apple and Innovative products we have today. There'd be no incentive to be the best.

Also, we actually describe how one might modify their own Apple magsafe connector when Apple first release the magsafe connector in our blog, but we had a customer that actually paid us $20.00 up front for us to write the manual, so it would not be fair for us to give it out free right after he'd paid us.

We've considered offering our manual straight out for free too (we actually did for a short while), but it almost appears the other site lifted all the info right down to the same connectors that we used from our manual... We have hundreds of happy users currently using our solutions and our customer are our number one priority at this time. Please don't get us wrong, we reply to questions sometimes within the minute (I love the iPhone), but we get questions that are quite frankly scary especially after warnings to NOT to do a certain thing in our manual, but they've done it and come to us asking why... Please note, the other site had some wrong information on it (he has since corrected it), which might we why we had the strange questions that we got.

Thanks,
Mike Lee