Frequently Asked Questions
Remote Mac Mini Rentals
What Mac Mini models are available for rent?
We currently offer rentals for the Mac Mini M1 (available now) and Mac Mini M4 (available now). Mac Mini M5/M6 units are available for pre-order. Contact us to check current availability and lead times.
How does the rental process work?
After placing your rental order, we configure your Mac Mini remotely and ship it to your location. Once received, it's ready to use. At the end of your rental term, simply ship it back using the prepaid label we provide.
What is the minimum rental duration?
Our minimum rental period is 2 weeks. Longer-term rentals (3, 6, or 12 months) are available at discounted rates. Contact us for custom enterprise agreements.
Do you offer remote admin access during the rental?
Yes. All rental units include remote admin access so our team can provide technical support, apply updates, and troubleshoot issues without requiring you to ship the unit back. This is included at no extra charge.
How is billing handled?
Rentals are billed monthly in advance. We accept major credit cards and ACH bank transfers for business accounts.
DC Power Conversion
What is DC power conversion?
We modify Mac Minis and other compatible devices to run on DC power (typically 12V or 24V), making them ideal for off-grid setups, vehicles, marine environments, and solar-powered installations.
Which devices can be converted?
We primarily convert Mac Mini units (M1, M2, M4) and Apple TV's. Contact us with your specific device model to confirm compatibility before ordering.
Does DC conversion void the Apple warranty?
Yes, hardware modifications void the Apple manufacturer warranty. However, we stand behind our work and offer a service warranty on the conversion itself. We recommend discussing this with us before proceeding.
How long does a DC conversion take?
Most conversions are completed within 3–5 business days after we receive your unit. Turnaround times may vary during peak periods.
3D Printing
What materials do you print with?
We print with PLA, PETG, ABS, and TPU. Specialty materials may be available upon request. Contact us with your project requirements for a material recommendation.
How do I submit a 3D print job?
Send us your STL or OBJ file along with your preferred material, color, and quantity via our contact form or email. We'll provide a quote within 1–2 business days.
What is the maximum print size?
Our current build volume supports prints up to approximately 250mm x 210mm x 210mm. Larger parts may be printed in sections and assembled. Contact us for oversized project inquiries.
Do you offer design services?
Yes, we offer basic CAD/design assistance for an additional fee. Share your concept or reference images and we'll provide a quote for design work.
Shipping & Returns
Where do you ship?
We ship rental units and completed service orders throughout the continental United States. Contact us for international shipping inquiries.
How long does shipping take?
Standard shipping typically takes 3–5 business days. Expedited options are available at checkout for an additional fee. Rental units are shipped fully configured and ready to use.
What if my shipment arrives damaged?
Document the damage with photos immediately and contact us within 24 hours of delivery.
Do you accept returns on purchased items or services?
Service work (3D printing, laser engraving, DC conversion) is non-refundable once completed, as it is custom work. If there is a defect in our workmanship, we will make it right at no charge. Contact us within 7 days of receiving your order.